Communications

Unified inbox across email, SMS, voice and chat.

New task
SD
Coming online

One inbox for every customer and internal conversation.

Ava and the rest of your workforce handle inbound across channels, with full audit trails and human escalation paths.

  • Email, SMS, WhatsApp, Slack and Teams in one feed
  • Voice agents with transcripts and outcome tagging
  • Searchable, governed and routed by Atlas
  • Per-conversation permissions and audit history